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Frequently Asked Questions

  • What is the typical turnaround time?
    We’ve been able to deliver finished content in as little as 24hrs. However, we normally advise around a 2-3 week lead time.
  • Where are you able to film?
    Our team and office are based in Surrey but regularly travel nationally and internationally.
  • How much does video production cost?
    Well, it’s a bit like asking how much it costs to build a house. It depends on how many bedrooms, how fast you want it built, are you putting in a swimming pool, do you want it decorated and furnished. We pride ourselves on being completely transparent with our clients, which is why we always schedule a consultation before quoting a price.
  • Can you re-edit/repurpose existing content?
    Our editors are able to re-edit and update old videos and also repurpose existing footage to create new content.
  • How large is your crew for filming?
    Typically, anywhere from 1-3 people. Consisting of a single self-shooting director, or a director and 1-2 cameramen/sound recordists. This being said, we can scale up our crew to any production size.
  • How much input do you require from us?
    You can be as hands-on or as hands-off as you like. Our team can take an initial brief and carry the whole process out till completion - only checking in to confirm costs, dates and availability. On the other hand, we can work side by side with your team to produce content collaboratively. (You can even visit our office to sit in on the edit).
  • What about graphics and branding?
    Yup, our editors are also pretty handy at graphic design. This means we can work within your brand guidelines to create animated logos, intros, name straps and anything else to compliment your video.
  • Do you add voiceovers and music?
    During the pre-planning phase, we’ll discuss how you would like to carry out the narrative of the video. Be it talking head, voiceover, music or a combination of them all.
  • Can you add subtitles to your videos?
    We often advise our clients to go for a subtitled version alongside the standard video. This way you’ve got the flexibility to get your message across to as wide of an audience as possible. It’s not just for the hard of hearing, but also for those watching without speakers/headphones or whilst out in public!
  • How will I receive my video files?
    We send our final content via a super fast online download link. Your content can be provided in any (or multiple) file formats for your required end use.
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